(PUEBLO COUNTY, Colo.) — The Pueblo County Clerk and Recorder said it is “disappointed” in the service it has provided in the wake of a software update.

Within the past week, both the Recording and Motor Vehicle offices implemented upgrades to their software, which “we are disappointed to say have not met the expectations of our office or the needs of our valued constituents,” the Clerk’s office said.

The software that was impacted was used to process transactions in both the Recording and Motor Vehicle offices. The Clerk’s office apologized for any inconvenience this has caused and assured the community that it is working to resolve delays.